FAQ

Can I change the wording on an item?

Most of our products can be customised with whatever wording you like. During our busiest periods we’re not always able to take special requests, so please message before ordering.

Will my item arrive in time?

Due to the personalised aspect of our items, they are all completely made to order. This means our dispatch times are a little longer than big retailers, especially during busy periods! Please see our website banner for our up to date turnaround times, and if there’s a particular date you need an item by feel free to message us first to double check we can get it to you in time. You can email us at chloe@hashtagpersonal.co.uk.

Do you ship internationally?

We currently only ship within the UK.